Voice-to-Action™ for Healthcare|50+ Languages|EU AI Act Compliant
Healthcare

Your Patient Coordinator That Never Takes a Sick Day

Patients call after hours. No-shows cost thousands. Your front desk is overwhelmed. Deploy an AI voice agent that schedules appointments, sends reminders, and answers FAQs — 24/7, GDPR-compliant.

-30%No-Show Rate
24/7Patient Access
<2sAnswer Time
50+Languages
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EU AI Act CompliantGDPR Ready50+ Languages
The Problem

Sound Familiar?

Missed Calls = Missed Patients

Your staff is with patients. The phone rings. Nobody answers. That caller books with the clinic down the road.

67%of patients won't leave a voicemail

No-Shows Drain Revenue

Patients forget. Reminders slip through cracks. Empty appointment slots cost your practice hundreds per day.

€150average cost per no-show

Staff Burnout Is Real

Your receptionist answers the same 20 questions daily — hours, parking, insurance, prep instructions. Burnout follows.

40%of calls are repeat FAQs
How It Works

Live in Under 10 Minutes

01

Upload Your Practice Info

Share your website URL, services list, or a brief description. The AI learns your practice in minutes.

02

Configure Scheduling

Connect your calendar. Set provider availability, appointment types, and buffer times.

03

Go Live

Forward your phone line or assign a dedicated number. Your AI coordinator starts answering calls immediately.

Capabilities

Built for Healthcare

Appointment Scheduling

Patients book, reschedule, or cancel 24/7. Real-time availability checks with conflict detection.

Automated Reminders

Outbound reminder calls 24h before appointments. Patients confirm, cancel, or reschedule by voice.

FAQ Handling

Hours, directions, insurance accepted, preparation instructions — answered instantly, every time.

Patient Intake

New patient information gathered before the visit. Medical history, insurance details, and referrals captured.

Prescription Refills

Routine refill requests captured and routed to the provider. Patients notified when ready.

GDPR & EU AI Act

EU data residency. Encrypted at rest and in transit. AI identifies itself as artificial. Full audit trail.

See It In Action

Dental Appointment Booking

A patient calls after hours to book a cleaning

Live Call Transcript
AI
Good evening, thank you for calling Riverside Dental. This is your AI assistant. How can I help you today?
C
Hi, I'd like to book a dental cleaning please.
AI
Of course! I can help you with that. Do you have a preferred day or time?
C
Sometime next Tuesday morning if possible.
AI
I have a 9:30 AM slot available on Tuesday with Dr. Murphy. Shall I book that for you?
C
Perfect, yes please.
AI
Done! You're booked for Tuesday at 9:30 AM. I'll send a confirmation text now. Is there anything else I can help with?
Results

Real Impact, Real Numbers

92%
Call Capture Rate

Of after-hours calls answered and resolved without staff involvement

-30%
No-Show Reduction

With automated reminder calls 24 hours before appointments

3hrs
Staff Time Saved

Per day on routine phone calls — scheduling, FAQs, reminders

Integrations

Connects to Your Stack

Google Calendar
Real-time appointment sync
HubSpot
Patient CRM and follow-ups
Zapier
Connect to 5,000+ apps
Webhooks
Custom workflow triggers
FAQ

Healthcare Questions

Can it handle emergency calls?

Yes. You configure triage rules — the AI recognizes urgent keywords and immediately transfers to your on-call number or provides emergency instructions.

Does it work with my practice management software?

EolasFlow integrates via webhooks, REST API, and MCP protocol. If your system has an API, it connects. We also support Zapier for no-code integrations.

What about patient privacy?

Fully GDPR compliant with EU data residency. All calls are encrypted. The AI identifies itself as artificial per EU AI Act Article 50. Full audit trail for every interaction.

How accurate is the scheduling?

The AI checks real-time calendar availability and enforces conflict detection at the database level. Double bookings are impossible.

Can patients call in their own language?

Yes. EolasFlow supports 50+ languages. The AI detects the caller's language and responds accordingly — no configuration needed.

Give Your Front Desk a Break

Deploy your AI patient coordinator in under 10 minutes. No IT required.

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Eolas AI Assistant
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