Terms of Service

These Terms of Service govern your use of EolasFlow's AI-powered voice communication platform and related services. Please read them carefully.

Effective: January 1, 2025Last Updated: January 13, 2025

Agreement to Terms

By accessing or using EolasFlow's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Service

EolasFlow provides AI-powered voice communication solutions, including:

  • AI voice agents for customer communication
  • Voice call recording and transcription services
  • Campaign management and analytics tools
  • Integration with third-party communication platforms
  • Real-time voice processing and AI responses

User Accounts and Responsibilities

Account Registration

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per person or organization

Acceptable Use

  • Use services only for lawful business purposes
  • Comply with all applicable laws and regulations
  • Respect the rights and privacy of others

Prohibited Activities

  • Attempting to breach security or access unauthorized data
  • Using the service for spam, harassment, or illegal activities
  • Reverse engineering or copying our technology

Payment Terms

Billing and Payments

Subscription fees are billed in advance on a monthly or annual basis. All payments are processed securely through our payment providers.

Refunds

Refunds are processed according to our refund policy. Contact support for assistance with billing issues.

Usage Limits

Service usage is subject to the limits of your chosen plan. Overages may result in additional charges or service restrictions.

Intellectual Property

EolasFlow and its technology are protected by intellectual property laws:

  • Our AI models, software, and algorithms remain our property
  • You retain ownership of your data and content
  • You grant us license to process your data to provide services
  • Respect third-party intellectual property rights

Data and Privacy

Your privacy is important to us. Our data handling practices are governed by our Privacy Policy:

Important: Please review our Privacy Policy to understand how we collect, use, and protect your information.

Service Availability

We strive to provide reliable service availability:

  • Services are provided "as is" without uptime guarantees
  • Scheduled maintenance will be announced in advance
  • We may modify or discontinue features with notice
  • Emergency maintenance may occur without notice

Service Level: We target 99.5% uptime for our services, excluding scheduled maintenance windows.

Limitation of Liability

To the maximum extent permitted by law:

  • We provide services "as is" without warranties
  • Our liability is limited to the amount you paid for services
  • We are not liable for indirect, incidental, or consequential damages
  • You are responsible for backing up your data

Termination

By You

You may terminate your account at any time through your account settings or by contacting support.

By Us

We may suspend or terminate accounts for violations of these terms, non-payment, or other legitimate business reasons.

Effect of Termination

Upon termination, access to services will cease and data may be deleted according to our data retention policies.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Return to DashboardPrivacy Policy
© 2025 EolasFlow. All rights reserved.
Disconnected
Sara AI Assistant
00:00