This Privacy Policy describes how EolasFlow collects, uses, and protects your information when you use our AI-powered voice communication platform.
At EolasFlow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice communication platform.
We use the collected information to:
We implement industry-standard security measures to protect your information:
All data is encrypted in transit and at rest
Strict access controls and authentication
Data stored in secure, compliant data centers
Continuous security monitoring and audits
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
With trusted third-party services that help us operate our platform (e.g., cloud hosting, payment processing)
When required by law or to protect our rights and safety
In connection with a merger, acquisition, or sale of assets
When you explicitly agree to share information
You have the right to:
Request a copy of your personal information
Update or correct inaccurate information
Request deletion of your personal information
Receive your data in a portable format
Opt-out of marketing communications
Limit how we use your information
We use cookies and similar technologies to:
Note: You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We retain your personal information for as long as necessary to:
Retention Period: Call recordings and transcripts are retained for 90 days by default, unless otherwise specified in your account settings.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and other transfer mechanisms.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
For privacy-related inquiries, you can also contact our Data Protection Officer at:
hi@eolasflow.ai